I have two licenses. When I updated to version 4.0.0 I got put in evaluation mode, and could not activate my license. This is for my Windows PC.

When I upgrade my Mac version, I de-activated my license, upgraded, and tried to re-activate. I got “License activation failed”.

Now both my installations are in evaluation mode.

+x

 

- 7/31/2019

I just upgraded to 4.0.0 and tried installing on my MacBook Pro (running Mac OS X 10.14.6 - with more than adequate resources) and when I try to log in to register and activate the application keep exiting abnormally.  I am operating in evaluation mode for now.  Is there a known issue with this release and OS?

Hello,
Yes, we are aware of this issue and we work hard to resolve it. This problem does not appear on all machines with MacOS and it is hard to reproduce it so we can debug the problem. As soon as we resolve it we will release a new version with the fix. Please, apologize us for the inconvenience.

You can currently download version 4.1.0 of MyDraw from our website and try it. It fixes the issue for some Mac users.