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Trouble Deactivating Product since updating to 4.3 on Mac
Trouble Deactivating Product since updating to 4.3 on Mac
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Trouble Deactivating Product since updating to 4.3 on Mac
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Keith Strachan
Keith Strachan
posted 4 Years Ago
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Since updating to
MyDraw 4.3 on the Mac
I
cannot deactivate the product at all
. I go to the about screen, log in and MyDraw appears to stall. Nothing seems to happen at all and the program locks up but not my device. The
Deactivate Buttons
remain greyed out and there doesn't appear to be a modal dialog box anywhere. Strangely, Activity Monitor doesn't register anything funny like a hung process or excessive CPU usage or the like. I need to
Force Quit
MyDraw to restore the app to normalcy. Help!
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Trouble Deactivating Product since updating to 4.3 on Mac
Keith Strachan
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4 Years Ago
Sorry for the inconvenience. The freezing issue is caused by the...
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4 Years Ago
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