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Issue Deactivating on MyDraw 4.3 for Mac after Update
Issue Deactivating on MyDraw 4.3 for Mac after Update
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Issue Deactivating on MyDraw 4.3 for Mac after Update
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Keith Strachan
Keith Strachan
posted 4 Years Ago
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Seems to be an issue deactivating the MyDraw licence after updating to 4.3. Entered my credentials in the about screen login and nothing seems to happen: deactivation buttons remained greyed out and worse the program seems to hang and requires a force quit to get going again. Although oddly, Activity monitor doesn't show it as a hung process. Don't seem to be any hidden modal windows in the app that I can see either (that was another thought I had - a modal window in the background). Suggestions or work arounds?
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Issue Deactivating on MyDraw 4.3 for Mac after Update
Keith Strachan
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4 Years Ago
Hello, Please download from the website the latest version and try to...
Moderator
-
4 Years Ago
Hello, Please download from the website the latest version and try to...
Moderator
-
4 Years Ago
Did this with no luck. After attempting to log in at the about screen,...
Keith Strachan
-
4 Years Ago
Hello, Could you try to install and activate the version from this...
Moderator
-
4 Years Ago
Sorry for the inconvenience. The freezing issue is caused by the...
Moderator
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4 Years Ago
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