| | Below you can find some Frequently Asked Questions related to MyDraw pricing, licensing, and the purchase process in general.
If you have any questions that are not covered in this list, we would be happy to answer them. Please contact the MyDraw Sales TeamMyDraw for Web runs on Blazor - a Microsoft technology built on top of WebAssembly (a W3C standard).
Generally all modern browsers (Chrome, Edge, Firefox, Safari), support WebAssembly, and hence Blazor.
The only browser that does not support WebAssembly is IE. | |
Windows®
OS: Microsoft Windows XP/Vista/7/8/8.1/10 (32-bit & 64-bit)
.NET Framework 3.5 or higher
RAM: 1 GB
HDD: 600 MB free disk space
Monitor: display resolution of at least 720p (1280 x 720). MyDraw will work best at a resolution of WXGA (1366 x 768) or higher. Macintosh®
OS: macOS X 10.9 or higher
RAM: 1 GB
HDD: 600 MB free disk space
Monitor: display resolution of at least 720p (1280 x 720). MyDraw will work best at a resolution of WXGA (1366 x 768) or higher. | |
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MyDraw provides free support for registered and trial users.
You have access to help documentation, online resources, a community forum, and hundreds of ready-to-use examples.
Our technical team is also happy to assist MyDraw users via e-mail directly. If you have any questions, feel free to drop us an email at support@mydraw.com |
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There is no difference between the trial and the licensed version of MyDraw in regards to functionality. The only difference is an evaluation watermark displayed on the drawing documents.
The trial version will allow you to work with the application for 30 days. A valid license will unlock the trial of MyDraw and you will continue working without any restrictions. | |
If your trial period has expired, the drawing area of MyDraw will be crippled and the application will run with limited functionality. Purchasing a license will unlock MyDraw.
If you didn't have time to fully test the product, you can request a 30-day evaluation extension license key by contacting our Sales Team. Feel free to drop us an email at sales@mydraw.com. |
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Yes, ordering MyDraw online from our website is safe and secure:
- MyDraw.com website uses SSL (Secure Sockets Layer) encryption to secure your connection to the website.
- We are using the Authorize.Net Payment Gateway service for secure credit card payment processing.
- We are also accepting PayPal payments. The PayPal Express Checkout provides the ease of convenience and security of PayPal offered to millions of users.
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MyDraw carries a 30-day money back guarantee when you purchase directly from the MyDraw.com website. Take a look at the Returns Policy.
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When you log in to MyDraw, a commercial license (if available) will automatically be assigned to you.
If you want, you can also manually control the Service Licenses available in your Account, from the Account - Service Licenses section:
Following is more information about the controls in the Service Licenses section:
- Assign Service Licenses Automatically - when checked MyDraw will automatically assign the first available service license to users of the account when they log in. By default checked.
- Service Licenses View - this grid shows the currently active MyDraw licenses and the users to which they are assigned. It has the following columns:
- Product - specifies the product for which the license is for - for example, MyDraw Subscription - 12 Months.
- Assigned To User - specifies the user to which the license is currently assigned. Each user can have only one license assigned to them.
- Expiration Date - shows the date on which this license is going to expire.
- Days Remaining - show the number of days for which the license is active.
- Auto Renewal - checks/unchecks whether the license must be automatically renewed when it expires.
If this check is checked, we will automatically charge the Default Payment Method in your Wallet, when the license expires, to renew it.
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No, you need an internet connection to log in to your MyDraw account. This is required because MyDraw needs to check your license before you use the application.
MyDraw is however available in versions for local installation, as well as for installation in intranets. If you are interested in using MyDraw in an environment without an internet connection - please do not hesitate to contact MyDraw Sales. | |
You should buy one license for each user. If you're the sole user on your account, a single license is all you need. | |
At present, MyDraw offers two types of licenses: a 12-month license and a 3-month license.
To view your active licenses, visit the Account - Service Licenses section.
This section also displays the remaining days and expiration date for each license. |
Yes, we are offering the following multi-license discounts:
3 to 4 licenses | 10% discount | 5 to 9 licenses | 20% discount | 10 to 19 licenses | 30% discount | 20 or more licenses | 40% discount | |
The multi-license discounts will be automatically applied to the shopping cart when purchasing online.
You can purchase multi-user licenses in packs from MyDraw for Enterprise and Multi-User Licenses | |
Yes, we offer a special 20% discount to students, teachers, and educational institutions.
You can contact MyDraw Sales and include your credentials (an email sent from your school or university account is usually sufficient as legal proof).
You will then be provided with a discount coupon you can use in your purchase.
For educational pricing take a look at MyDraw for Students, Teachers, and Educational Institutions | |
Yes, we offer a special 20% discount to the government or non-profit organizations.
If you are working for the government, or a non-profit organization, you can contact MyDraw Sales and include your credentials
(an email sent from a qualified institution is usually sufficient as legal proof).
You will then be provided with a discount coupon you can use in your purchase.
For Government and Nonprofit licensing take a look at MyDraw for Government and Nonprofit Organizations |
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